A cleaning business answering service for house and commercial cleaners
New clients usually call two or three cleaning companies and book the first that answers. Ringzel's AI answering service picks up when you can't, in your business name, and gets you the details to quote.
Build it free in two minutes. Talk to it straight away.
Cleaning companies lose quotes to slow callbacks
The U.S. Bureau of Labor Statistics counts about 2,432,600 janitor and building cleaner jobs in 2025 and notes that many cleaners work evening hours, because offices are often cleaned while they're empty (U.S. Bureau of Labor Statistics, checked 9 November 2026).
Whether you're cleaning homes by day or offices by night, you're rarely free when the phone rings. Your receptionist answers so a quote request becomes a booking, not a missed call.
Our guides to how to price cleaning jobs and how to get cleaning contracts cover the rest.
What our cleaning business answering service does
It answers in your business name and tells the caller it's automated.
It asks your questions. For homes: bedrooms and bathrooms, pets, one-time, move-out or recurring, and when they'd like to start. For commercial: the type of building, square footage, how often and what hours.
It answers from your information: the areas you cover, what's included in a standard clean, and whether you bring supplies.
It handles current clients. Reschedules, skipped cleans and access instructions are taken down and flagged for you.
It only gives prices you've supplied. Otherwise it says you'll send a quote.
Everything you need to quote
After each call, you get the recording, the transcript, a summary and a check report. That's on every plan.
The summary shows home or business, size, frequency and start date, so you can send a quote between jobs.
The check report confirms the details were captured the way you asked.
You can check calls on the go in the Ringzel Android app, which is live on Google Play. The iPhone app is coming soon.
Example call scenario
Example call scenario. This is an illustration, not a recording of a real call.
A homeowner calls at 2:30 p.m. on a Thursday. She's moving out of a two-bedroom apartment at the end of the month and needs a move-out clean so she gets her deposit back.
Your receptionist answers in your business name, says it's automated and asks for the address, the size, whether the apartment will be empty and the date she needs it done. It explains from your business information what your move-out clean includes and that you'll send a price.
You get the summary, the recording and the check report, and can send the quote before she calls anyone else.
Quote requests from your website
Many clients would rather type than call. On Professional and Premium, a bespoke AI chat on your website answers them for you.
An office manager asks at 7 p.m. whether you clean small offices three nights a week. The chat answers from your business information, asks about the space and schedule, and captures the inquiry.
Cleans booked and calls routed to the right person
On the Professional and Premium plans, your receptionist can do more than take the details.
Book walk-throughs and first cleans into your calendar, using the slots you choose.
Transfer calls to you or your office manager when a client needs a person.
Route calls so residential and commercial inquiries go to the right person.
On Basic, your receptionist takes the details and you book the clean.
Hear it answer for your cleaning business
Type in your business name and Ringzel builds a receptionist from your website and Google listing. It takes about two minutes. Then talk to it in your browser: ask for a deep clean, a move-out clean or weekly office cleaning.
No phone needed. No card.
Pricing for cleaning companies
Plans start at $99 a month, with unlimited calls on every plan. Professional, at $179 a month, adds bookings, call transfers and team routing. Premium, at $299 a month, adds integrations and reputation management. Every plan includes the recording, transcript, summary and check report for every call, and a 14-day free trial with no card to start. Paying yearly costs $990, $1,790 or $2,990.
Questions cleaning companies ask
What is a cleaning business answering service?
It answers your calls when you can't, in your business name. Ringzel's AI receptionist takes quote requests and client messages and sends you the details.
Can it take quote requests for house and commercial cleaning?
Yes. You set separate questions for each, like bedrooms and pets for homes and square footage and hours for offices.
Can it handle reschedules from current clients?
It takes the request and flags it for you. On Professional and Premium, it can also book into your calendar.
Does it answer at night and on weekends?
Yes. It answers every call 24/7, including nights, weekends and holidays, and you get the details as soon as the call ends.
After hours answering service: how to stop losing calls after 5pm
Can I keep my existing number?
Yes. You keep your number and forward the calls you can't take, whether you're busy, on a job or closed.
How much does it cost?
From $99 a month with unlimited calls. Professional, which adds bookings, transfers and team routing, is $179 a month. Every plan has a 14-day free trial with no card to start.
Book the client before another company calls back
Build your receptionist in about two minutes and hear how it handles a quote request. When you're ready, start your 14-day free trial.
No website or Google listing? Tell us about your business
Build it free in two minutes. Talk to it straight away.