A real estate answering service for realtors and brokerages
Buyers call about a listing the minute they see it. Sellers call the first agent who seems responsive. Ringzel's AI answering service picks up the calls you can't take, in your name or your brokerage's, and sends you the details so no lead sits in voicemail.
Build it free in two minutes. Talk to it straight away.
Real estate calls don't wait for business hours
The U.S. Bureau of Labor Statistics says realtors' work schedules often include evenings and weekends to fit clients' schedules, across about 530,600 broker and sales agent jobs in 2025 (U.S. Bureau of Labor Statistics, checked 9 November 2026).
That means you're often busy exactly when buyers and sellers call. A missed buyer can mean a showing booked with another agent. A missed seller can mean a listing appointment you never got.
Our guides to real estate answering service options, after-hours real estate calls and what missed calls cost in real estate go deeper.
What our answering service for realtors handles
It answers in your name or your brokerage's and tells the caller it's automated.
Buyer calls. It takes the caller's name and number, the listing they're asking about, whether they're pre-approved or paying cash, and whether they're already working with an agent, if those are your questions.
Showing requests. It takes the property and the times that suit them, so you can confirm.
Seller calls. It captures the address, the type of home and when they're thinking of listing, so you can call back ready for a listing appointment. Our guide to real estate listing calls covers what to capture.
It answers from your information, like the areas you cover and how to book a showing. If it doesn't know something, such as whether an offer has been accepted, it says so and takes a message.
What you get after every call
After each call, you get the recording, the transcript, a summary and a check report. That's on every plan.
The summary tells you whether it's a buyer, a seller or a renter, what they want and how ready they are.
The check report reviews whether the details were captured the way you asked.
You can check calls on the go in the Ringzel Android app, which is live on Google Play. The iPhone app is coming soon.
Example call scenario
Example call scenario. This is an illustration, not a recording of a real call.
It's Saturday afternoon and you're running an open house across town. A caller has just seen a three-bedroom ranch on your sign and wants to tour it before anyone else.
Your receptionist answers in your name, says it's automated and confirms the address. It asks whether they're pre-approved and whether they're working with an agent, as you've set it to, and takes the times they could see it.
Between visitors, you see the summary and call back to set a time. On Professional, the showing can be booked into your calendar during the call.
Website inquiries answered while you're out
Plenty of buyers and sellers would rather type, especially late in the evening. On Professional and Premium, a bespoke AI chat on your website answers them for you.
A homeowner asks at 10 p.m. how you'd price their house and what your listing process looks like. The chat answers from your information, takes the address and timing, and captures the lead. For more ideas, see our guide to real estate marketing ideas.
After a closing, our guide to getting more Google reviews as a realtor covers asking within Google's rules.
Showings booked, calls routed across your team
On the Professional and Premium plans, your receptionist can do more than take the details.
Book showings and listing appointments into your calendar, using the slots you make available.
Transfer calls to you or a team member when a caller needs to talk now.
Route calls across your team, so buyer leads, seller leads and rentals each go to the right agent.
On Basic, your receptionist captures the details and passes them to you to book.
Hear it answer for your business
Type in your name or your brokerage's and Ringzel builds a receptionist from your website and Google listing. It takes about two minutes. Then talk to it in your browser: ask about a listing, request a showing, ask what your home is worth.
No phone needed. No card.
Pricing for realtors and brokerages
Plans start at $99 a month, with unlimited calls on every plan. Professional, at $179 a month, adds showing bookings, call transfers and team routing. Premium, at $299 a month, adds integrations and reputation management. Every plan includes the recording, transcript, summary and check report for every call, and a 14-day free trial with no card to start. Paying yearly costs $990, $1,790 or $2,990.
Questions realtors ask
What is a real estate answering service?
It answers your calls when you can't. Ringzel's AI receptionist picks up in your name, finds out whether the caller is buying, selling or renting, and sends you the details.
Is there an answering service for realtors who work alone?
Yes. Ringzel works for a single agent as well as a team or brokerage. You keep your cell number and forward the calls you can't take.
Can it book showings?
Yes, on the Professional and Premium plans. It books showings into your calendar using the slots you choose. On Basic, it takes the caller's availability so you can book it.
Can it answer questions about a listing?
It answers from the information you give it. If it doesn't have the answer, such as the status of an offer, it says so and takes a message rather than guessing.
Do you also cover property management calls?
Yes. Our property management answering service handles tenant maintenance and leasing calls.
Can I keep my existing number?
Yes. You keep your number and forward the calls you can't take, whether you're at a showing, a closing or off for the night.
How much does it cost?
From $99 a month with unlimited calls. Professional, which adds showing bookings, transfers and routing, is $179 a month. Every plan has a 14-day free trial with no card to start.
Stop losing showings and listings to missed calls
Build your receptionist in about two minutes and hear how it handles a buyer and a seller. When you're ready, start your 14-day free trial.
No website or Google listing? Tell us about your business
Build it free in two minutes. Talk to it straight away.