A roofing answering service for storm season and every day after
When a storm rolls through, every homeowner on the street calls at once. Ringzel's AI answering service picks up the calls you can't take, in your business name, and gets the address and damage details to you so you can line up inspections.
Build it free in two minutes. Talk to it straight away.
Roofing calls spike when you're busiest
The U.S. Bureau of Labor Statistics counts about 166,900 roofer jobs in 2025 and notes that roofers work outdoors and usually don't work during bad weather (U.S. Bureau of Labor Statistics, checked 9 November 2026). The calls, though, arrive right after it.
A homeowner with water coming through a bedroom ceiling wants someone to pick up today. If you're on another roof, your receptionist answers instead, so the inspection doesn't go to the next contractor knocking on doors.
Our guides to what missed calls cost a roofing business and how to get roofing leads cover both sides: the jobs you lose and the ones you could be winning.
What our roofing answering service does on the call
It answers in your business name and tells the caller it's automated.
It asks your questions: the address and ZIP code, what happened, whether water is getting inside, the age and type of the roof if they know, and whether they've filed an insurance claim.
It follows your rules on what's urgent. An active leak during a storm and a quote for a new roof next spring are handled differently.
It never assesses a roof or gives repair or insurance advice. It won't say whether damage is covered or whether a roof is safe. If a caller asks, it says you'll go over that at the inspection.
It escalates the right calls. For the calls you mark as urgent, it gives your emergency instruction and texts you straight away. If a caller says someone is in immediate danger, it tells them to hang up and call 911.
Inspection-ready details after every call
For each call, you get the recording, the transcript, a summary and a check report. That's included on every plan.
The summary gives you the address, the damage, whether water is inside and whether there's a claim, so you can plan a route of inspections after a storm.
The check report confirms the details were captured and that active leaks were escalated the way you set it up.
You can check calls on the go in the Ringzel Android app, which is live on Google Play. The iPhone app is coming soon.
Example call scenario
Example call scenario. This is an illustration, not a recording of a real call.
A hailstorm passed through on Tuesday afternoon. At 8:30 p.m. a homeowner calls: there's a brown stain spreading on the upstairs ceiling and shingle pieces in the yard.
Your receptionist answers in your business name, says it's automated and takes the address, ZIP code and a callback number. It notes the stain, the shingles and that they've called their insurer. When they ask if the damage will be covered, it explains that you'll go over that at the inspection. You've marked water inside as urgent, so it texts you.
In the morning, you have the summary, the recording and the check report for every storm call that came in overnight.
Estimate requests from your website
Plenty of roof replacements start with a homeowner reading your site at night. On Professional and Premium, a bespoke AI chat answers them for you.
Someone asks on Sunday evening whether you offer free inspections and do metal roofs. The chat answers from your business information, asks about the house and the current roof, and captures the inquiry for you.
Inspections booked, calls sent to the right person
On the Professional and Premium plans, your receptionist can do more than take the details.
Book inspections and estimates into your calendar, using the slots you release.
Transfer calls to you or a project manager when a caller needs to speak to someone now.
Route calls across your team, so storm calls, repairs and replacement estimates go to the right person.
On Basic, your receptionist takes the details and you book the inspection.
Hear it answer for your roofing company
Type in your business name and Ringzel builds a receptionist from your website and Google listing. It takes about two minutes. Then talk to it in your browser: report a leak, ask about hail damage, ask for an estimate.
No phone needed. No card.
Pricing for roofers
Plans start at $99 a month, with unlimited calls on every plan. Professional, at $179 a month, adds bookings, call transfers and team routing. Premium, at $299 a month, adds integrations and reputation management. Every plan includes the recording, transcript, summary and check report for every call, and a 14-day free trial with no card to start. Paying yearly costs $990, $1,790 or $2,990.
Calls are unlimited on every plan, so a storm week doesn't mean a bigger bill.
Questions roofers ask
What is a roofing answering service?
It answers your calls when you can't, in your business name. Ringzel's AI receptionist takes the address, the damage and the urgency, and gets the details to you.
Can it take storm damage and leak calls?
Yes. It captures the address, the damage and whether water is coming inside, then follows your rules for urgent calls, including texting you straight away.
Will it tell homeowners whether insurance will cover the damage?
No. It never gives insurance, safety or repair advice. It takes the details, notes whether they've filed a claim and says you'll cover it at the inspection.
Can it book roof inspections?
Yes, on the Professional and Premium plans, using the slots you choose. On Basic, it takes their availability so you can book it.
Does it answer at night and on weekends?
Yes. It answers every call 24/7, including nights, weekends and holidays, and you get the details as soon as the call ends.
After hours answering service: how to stop losing calls after 5pm
Can I keep my existing number?
Yes. You keep your number and forward the calls you can't take, whether you're busy, on a job or closed.
How much does it cost?
From $99 a month with unlimited calls. Professional, which adds bookings, transfers and team routing, is $179 a month. Every plan has a 14-day free trial with no card to start.
Win the inspection before the next roofer does
Build your receptionist in about two minutes and hear how it handles a storm call. When you're ready, start your 14-day free trial.
No website or Google listing? Tell us about your business
Build it free in two minutes. Talk to it straight away.