Your day is spent in other people's homes and offices, often with a hoover running and your phone in the van. Ringzel's AI answering service takes those calls in your company name and gets each quote or booking enquiry to you with the address, the type of clean and the dates already noted.
No website or Google listing? Tell us about your business
Build it free in two minutes. Talk to it straight away.
See example calls
Cleaning enquiries rarely wait for a convenient moment. A landlord needs an end of tenancy clean before Friday. A family wants a fortnightly clean starting next week. An office manager wants a quote for evening cleaning across two floors.
If you're mid-clean and the call goes to voicemail, the customer often moves on to the next company on their list. Your receptionist answers while you and your team work, so enquiries don't slip away.
It answers in your company name and tells the caller it's automated.
Regular domestic cleaning, a one-off deep clean, end of tenancy, after builders, or commercial and office cleaning.
Number of bedrooms and bathrooms, the size of the office, how often they want cleaning, whether there are pets and when they need it done. You set the questions.
Your service area, whether you bring your own equipment and products, and your standard prices if you've given them.
If a regular customer rings to move a clean or ask about their next visit, it takes the message and flags it for you.
If a question is beyond what it knows, it says so, takes a message with a good time to call back and flags it for you.
After each call, you get the recording, the transcript, a summary and a check report. That's included on every plan.
The summary gives you the quote essentials: the property, the type of clean, the size, how often and when. The check report checks those details were captured properly, so you're not ringing people back to ask the same questions again.
End of tenancy clean. New tenants arrive on Saturday.
Example call scenario. This is an illustration, not a recording of a real call.
A letting agent rings at 2.20pm on a Wednesday. A tenant has moved out of a three-bedroom house and the new tenants arrive on Saturday.
Your receptionist answers in your company name and says it's automated. It takes the address, the number of bedrooms and bathrooms, whether the oven and carpets need doing, and the Saturday deadline. It asks who will let the cleaners in and the best number to reach the agent on. Because the job is time-sensitive, it notes the deadline clearly at the top.
You get the summary with the property, the scope and the deadline, plus the recording and check report, so you can price it and confirm before the day is out.
Example call scenarios. These are illustrations, not recordings of real calls.
A homeowner wants a weekly domestic clean.
What happens: It takes the number of bedrooms, the address and the day they'd like. On Professional and Premium, it can book the clean into your calendar.
A regular customer rings to move next week's clean.
What happens: It takes the request and flags it for you to arrange. It doesn't move or cancel cleans itself.
A caller asks for something you haven't given it an answer to.
What happens: It says so, takes a message with a good time to call back and flags it for you. It doesn't bluff.
Cleaning enquiries often arrive in writing, from someone looking round their own home or office and wondering what it would cost. Your bespoke AI chat widget talks to them for you, so nobody has to sit behind a live chat window.
A small business owner on your website asks whether you clean dental surgeries and small offices after hours, and how often you'd suggest. The chat answers from what you've told it about your services, finds out the size of the premises and the days they'd want, and captures the enquiry. The transcript and a summary are waiting in your Ringzel account, ready for you to call them back or, where available, contact them on WhatsApp.
After-hours office clean, two rooms, Mondays and Thursdays.
On the Professional and Premium plans, your receptionist can do more than take a message.
On Basic, your receptionist takes the details and passes them to you to arrange yourself.
Type in your company name and Ringzel builds a receptionist from your website and Google listing. It takes about two minutes. Then talk to it in your browser as a customer would: ask for an end of tenancy quote, ask about a regular clean, ask if you cover their area.
No phone needed. No card.
Plans start at £99 a month, with unlimited calls on every plan. Professional, at £179 a month, adds bookings, call transfers and team routing. Every plan includes the recording, transcript, summary and check report for every call, and a 14-day free trial with no card to start.
Answers and captures.
Answers, books and routes.
Connects to the rest of your business.
14-day free trial on every plan. No card to start. The trial begins when you create your account. Cancel before day 14 and you owe nothing.
Setting your prices? Our guide on how to price cleaning jobs works out an hourly rate from your costs, including staff, with UK market rates to check against.
Really happy with Ringzel. It was easy to get set up, and it's been working great for us at Art on Film. The whole experience has been refreshingly simple.
Yes. Ringzel is an AI answering service that answers your calls in your company name when you're busy, takes down what the customer needs and gets it to you.
Only prices you've given it, such as your hourly rate or a fixed price for a standard clean. Anything else, it takes the details so you can quote properly.
Yes, on the Professional and Premium plans. It books customers into the slots you make available. On Basic, it takes the details so you can book them yourself.
Yes. It asks the questions you set for each type of work, such as the size of the premises and the days needed, and can route commercial enquiries to the right person on Professional and Premium.
They can call and ask. It takes the request and flags it for you to arrange. It doesn't move or cancel existing bookings itself.
Yes. Nothing changes for your customers. Calls you can't take are diverted to your receptionist, whether the line's engaged, unanswered or you've closed for the day.
From £99 a month with unlimited calls. Professional, which adds bookings, transfers and team routing, is £179 a month. Every plan has a 14-day free trial with no card to start.
Build your receptionist in about two minutes and hear how it handles a cleaning enquiry. When you're ready, start your 14-day free trial.
No website or Google listing? Tell us about your business
Build it free in two minutes. Talk to it straight away.
