With a mower running or a chainsaw in your hand, you won't hear the phone, let alone answer it. Ringzel's AI answering service answers in your business name while you work, and has each enquiry written up and ready to quote by the time you take your gloves off.
No website or Google listing? Tell us about your business
Build it free in two minutes. Talk to it straight away.
See example calls
Spring brings a rush of calls for garden makeovers, regular maintenance and new patios. After a storm it's fallen branches and trees leaning over fences. The work comes in waves, and the calls come in with it.
That's also when you're outside all day, on a noisy machine or up a tree. Calls that go unanswered in those weeks are often from people who'll book whoever gets back to them first. Your receptionist answers them for you.
It answers in your business name and tells the caller it's automated.
Garden design, regular maintenance, hedge cutting, turfing, fencing, a new patio, or tree work like crown reduction and felling.
The address, the size of the garden, access for machinery, how many trees and roughly how tall, and whether it's a one-off or regular visits. You set the list.
Your working area, the services you offer and when you're next taking on new customers, if you've told it.
If a caller asks whether a tree is protected or needs council permission, it won't advise. It takes the question down, or gives your standard answer exactly as you've set it.
If a tree has come down on a roof or across a road, it follows the urgent-call instructions you've set up, including texting you straight away. If a caller describes an immediate danger to life, it tells them to ring 999.
When a question goes beyond what it knows, it says so, takes a message with a good time to call back and flags it for you.
After each call, you get the recording, the transcript, a summary and a check report. That's included on every plan.
The summary gives you what you need to quote: the address, the type of work, the garden or tree details and access. The check report checks that those details were captured properly and that an urgent call was handled the way you set it up.
A split oak branch hanging over the neighbour's garage.
Example call scenario. This is an illustration, not a recording of a real call.
A homeowner rings at 8.05am the morning after a storm. A large branch from their oak tree has split and is hanging over their neighbour's garage.
Your receptionist answers in your business name and says it's automated. It takes the address and asks about the size of the branch, what it's hanging over and whether anyone is at risk. The caller says nobody is in danger, so it follows the urgent-call instructions you've set up for storm damage and texts you straight away. When the caller asks if they're allowed to have the tree cut back, it doesn't advise and notes the question for you.
You get the summary with the address, the damage and the caller's question, plus the recording and check report, so you can decide how quickly to get out there.
Example call scenarios. These are illustrations, not recordings of real calls.
A homeowner wants a gardener every fortnight.
What happens: It takes the address, the size of the garden and what they need. On Professional and Premium, a quote visit can be booked.
A caller asks whether their tree is protected before they cut it back.
What happens: It won't advise on tree preservation orders, conservation areas or permissions. It takes the question for you.
A caller asks for something you haven't given it an answer to.
What happens: It says so, takes a message with a good time to call back and flags it for you. It doesn't bluff.
Garden projects are often planned from the sofa, with your website open and a list of questions. Your bespoke AI chat widget talks to them for you, so you don't have to answer messages after a long day outside.
A homeowner on your website wants a quote for a new lawn, a raised bed and a path, and asks whether you'd take away the old shed as well. The chat answers from what you've told it about your services, finds out the size of the garden and when they'd like it done, and captures the enquiry. The transcript and a summary are waiting in your Ringzel account, so you can call them back or, where available, contact them on WhatsApp.
New lawn, raised bed and path, plus shed removal. Medium garden, spring.
On the Professional and Premium plans, your receptionist can do more than pass on the details.
On Basic, your receptionist takes the details and passes them to you to book the visit yourself.
Type in your business name and Ringzel builds a receptionist from your website and Google listing. It takes about two minutes. Then talk to it in your browser as a customer would: ask for a quote on a new patio, report a fallen tree, ask about regular garden maintenance.
No phone needed. No card.
Plans start at £99 a month, with unlimited calls on every plan. Professional, at £179 a month, adds bookings, call transfers and team routing. Every plan includes the recording, transcript, summary and check report for every call, and a 14-day free trial with no card to start.
Answers and captures.
Answers, books and routes.
Connects to the rest of your business.
14-day free trial on every plan. No card to start. The trial begins when you create your account. Cancel before day 14 and you owe nothing.
Pricing your work? Our guide on how to price landscaping jobs builds a day rate that survives winter, with UK market rates for gardening and landscaping to check against.
Really happy with Ringzel. It was easy to get set up, and it's been working great for us at Art on Film. The whole experience has been refreshingly simple.
Yes. Ringzel is an AI answering service that picks up your calls in your business name when you can't, takes down the job details and gets them to you.
Yes. It asks the questions you choose about the trees, the access and the urgency, and follows the instructions you've set for storm damage and other urgent work.
Yes, on the Professional and Premium plans. It books customers into the times you make available. On Basic, it takes the details so you can book the visit yourself.
No. It won't advise on tree preservation orders, conservation areas or permissions. It takes the question down for you, or gives your own standard answer exactly as you've set it.
It follows the urgent-call instructions you've set up, including texting you straight away. If a caller describes an immediate danger to life, it tells them to ring 999.
Yes. You keep the number on your van and your website, and divert calls to Ringzel only when you're busy, can't pick up or have finished for the day.
From £99 a month with unlimited calls. Professional, which adds bookings, transfers and team routing, is £179 a month. Every plan has a 14-day free trial with no card to start.
Build your receptionist in about two minutes and hear how it handles a call about a garden or a tree. When you're ready, start your 14-day free trial.
No website or Google listing? Tell us about your business
Build it free in two minutes. Talk to it straight away.
