Nobody takes a phone call in a loft full of wasps. Ringzel answers for you, in your company name, and gets the pest, the property and the address to you so the customer doesn't ring someone else.
No website or Google listing? Tell us about your business
Build it free in two minutes. Talk to it straight away.
See example calls
A wasp nest by the back door, scratching in the ceiling at night, a restaurant manager who's spotted droppings before service. People calling about pests are often anxious and want an answer now.
When you're suited up, driving between jobs or up a ladder, the phone rings out. Your receptionist picks up, calms the conversation down with clear questions and gets you what you need to book the visit.
It answers in your company name and tells the caller it's automated.
You decide which calls count as urgent: for example, you can set a caller who reports a wasp nest over a busy doorway to be flagged as urgent, while a quote for ongoing rodent control at a warehouse is taken as routine.
It won't tell a caller how to deal with a nest, what products to use or whether something is safe. It passes on your instructions exactly as you've written them.
For your own urgent jobs, it follows your urgent-call instructions and texts you straight away.
Every call comes back with a recording, a transcript, a summary and a check report. That's on every plan.
The summary gives you the pest, the property, the location and how urgent it is, so you can plan your route. The check report reviews whether the details were captured and whether urgent jobs followed your instructions.
A wasp nest in the eaves above a child's bedroom window.
Example call scenario. An illustration only, not a recording of a real customer call.
On a Saturday afternoon in July, a caller rings about a wasp nest in the eaves above his children's bedroom window.
Your receptionist answers in your company name, says it's automated and takes his address, postcode, where the nest is, how high up it is and his number. It doesn't suggest how to deal with the nest. The call matches the urgent-job rules you've set, so it follows your urgent-call instructions and texts you straight away.
You get the summary, the recording and the check report before you've climbed down from your current job.
Example call scenarios. These are illustrations, not recordings of real calls.
A homeowner rings about scratching in the loft at night.
What happens: It asks your questions about the pest and where it's been. It won't suggest how to deal with it.
A restaurant manager asks about regular pest control.
What happens: It takes the premises and what they've seen. On Professional and Premium, a survey can be booked into your calendar.
A caller asks for something you haven't given it an answer to.
What happens: It says so, takes a message with a good time to call back and flags it for you. It doesn't bluff.
Commercial customers often start with your website. Your bespoke AI chat widget answers them for you, so nobody needs to sit behind a live chat window.
A café owner messages through your site asking whether you offer contract pest control and what a first survey involves. The chat answers from your business information, finds out the size of the premises and what they've seen, and captures their details.
The transcript and a summary are saved in your Ringzel account. You can call them back or, where available, contact them on WhatsApp.
Café with a small kitchen, signs of rodents. Asked about a contract and a first survey.
On the Professional and Premium plans, your receptionist can do more.
On Basic, your receptionist takes the details and you book the job.
Type in your business name and Ringzel builds a receptionist from your website and Google listing in about two minutes. Then talk to it in your browser: report a wasp nest, ask about mice in the kitchen, ask for a commercial quote.
No phone needed. No card.
From £99 a month with unlimited calls, so a busy wasp season doesn't change your bill. Professional, at £179 a month, adds booking, transfers and team routing. Premium is £299 a month. Every plan includes the recording, transcript, summary and check report for each call and a 14-day free trial with no card to start.
Answers and captures.
Answers, books and routes.
Connects to the rest of your business.
14-day free trial on every plan. No card to start. The trial begins when you create your account. Cancel before day 14 and you owe nothing.
Working out your prices? Our guide on how to price pest control jobs prices treatments and contracts from your costs, with UK market and council prices to check against.
Really happy with Ringzel. It was easy to get set up, and it's been working great for us at Art on Film. The whole experience has been refreshingly simple.
It's a service that answers your calls when you can't. Ringzel's receptionist picks up in your company name, finds out the pest, the property and how urgent it is, and sends you the details.
Yes. You forward the calls you can't take, including evenings and weekends, and it answers them, follows your instructions and flags urgent jobs.
No. It never tells callers how to deal with pests or which products to use. It only passes on your instructions, exactly as written.
If a caller describes an immediate danger to life, it tells them to call 999.
Yes, on the Professional and Premium plans, into the slots you choose. On Basic, it takes the details and you book the visit.
Yes. It tells every caller it's automated and never pretends to be you or a technician.
Yes. You keep your number and forward only the calls you can't take, whether you're busy, don't answer or are closed.
From £99 a month with unlimited calls. Professional, which adds booking, transfers and team routing, is £179 a month.
Build your receptionist in about two minutes and hear how it handles a panicked caller. When you're ready, start your 14-day free trial.
No website or Google listing? Tell us about your business
Build it free in two minutes. Talk to it straight away.
