No website or Google listing? Tell us about your business
Build it free in two minutes. Talk to it straight away.
Your AI receptionist picks up the calls you can't take, finds out what the caller needs and sends you the details straight away. Built for small businesses, because if you miss the call, they may ring someone else.
Choose a voice
Uses your microphone. No signup needed.
Ask how it works, what it costs, or how it could help your business.
Try asking: “How would you help my business?”
Build my receptionistPicking up is the easy part. What matters is what happens next.
It gets the details you need to follow up: who called, what they need and how urgent it is.
If it can't help, it says so plainly and takes a message. It never pretends to be you.
Were the details captured properly? Was it escalated when it should have been? You get the recording, the transcript and a short report, so you know how the call was handled.
It doesn't just answer. It acts on the conversation and moves things forward for you.
Pick your industry to see the calls that tend to get missed, and what your receptionist asks the people who ring.
The calls that get missed
A burst pipe or a leak through the ceiling, while you're mid-job or driving between customers. If nobody picks up, they ring the next plumber on the list.
Examples. You choose the questions.
The calls that get missed
A tripping RCD, a rewire quote, a landlord chasing an EICR. They come in while you're in a loft space or testing a circuit, in places with no signal.
Examples. You choose the questions.
The calls that get missed
A person stood outside their own front door doesn't leave a voicemail. While you're drilling a cylinder or driving between jobs, they ring the next locksmith.
Examples. You choose the questions.
The calls that get missed
Toothache calls, rebooking requests and new patient questions come in while the waiting room fills. Patients who can't get through often try another practice.
Examples. You choose the questions.
The calls that get missed
Your negotiators are out on viewings and valuations, and people are browsing the portals in the evening. A missed buyer can mean a viewing booked with another agent.
Examples. You choose the questions.
The calls that get missed
When the clocks go back it's no heating, no hot water, pressure dropping. You're in an airing cupboard with the case off a boiler, and a cold house won't wait long.
Examples. You choose the questions.
1 guide for heating engineers
The calls that get missed
An MOT that runs out on Friday, a car making a noise, a fleet wanting vans serviced. If the workshop is busy and the desk is empty, drivers try the next garage.
Examples. You choose the questions.
2 guides for garages and mechanics
The calls that get missed
Extensions, loft conversions, houses that need gutting. The calls come in while you're on site, and people planning a big project usually ring more than one firm.
Examples. You choose the questions.
The calls that get missed
Solicitors are in meetings or at court, and new enquiries arrive over lunch, after work or at the weekend. A worried caller wants to know someone has heard them.
Examples. You choose the questions.
1 guide for law firms and solicitors
The calls that get missed
The phone rings halfway through a colour or a set of nails, and on the days you're closed. Unanswered, the appointment request can go to another salon.
Examples. You choose the questions.
The calls that get missed
A windy night or a week of heavy rain, and everyone wants their roof looked at today. That's when you're up a ladder or on a scaffold and can't safely answer.
Examples. You choose the questions.
The calls that get missed
Spring brings garden makeovers and new patios, storms bring fallen branches. You're on a noisy machine or up a tree, and people book whoever gets back to them first.
Examples. You choose the questions.
2 guides for landscapers and gardeners
The calls that get missed
An end of tenancy clean before Friday, a fortnightly clean, an office quote. If you're mid-clean and it goes to voicemail, they move on to the next company.
Examples. You choose the questions.
2 guides for cleaning companies
The calls that get missed
If you're treating patients and answering the phone yourself, every call during a session goes unanswered. A new patient may simply try the next clinic.
Examples. You choose the questions.
The calls that get missed
Booster reminders, repeat prescriptions and worried owners, all while reception is checking someone in. Calls that ring out can go to another practice.
Examples. You choose the questions.
The calls that get missed
Around the January Self Assessment deadline and year ends, your team is buried in returns. That's when the phone rings most, and new clients may try the next practice.
Examples. You choose the questions.
The calls that get missed
A wasp nest by the back door, scratching in the ceiling at night. Callers are anxious and want an answer now, while you're suited up or up a ladder.
Examples. You choose the questions.
You keep your business number. The calls you can't take are forwarded to Ringzel, and your receptionist answers them in your business name.
Your customers ring the same number they always have. Nothing changes on their side.
Set your phone to divert when you're busy, when you don't answer or when you're closed. On most UK phones it's a short code.
“Good morning, thanks for calling Northgate Plumbing. This is Sophie, the AI receptionist. Calls are recorded so we can pass on your message. How can I help?”
It greets callers in your business name, tells them it's automated and asks the questions you've set.
As soon as the call ends, you get a summary of who called and what they need.
After every call, you get the recording, the transcript, a call summary and a check report. That's included on every plan.
The summary tells you what the call was about. The recording and transcript are there if you want to hear or read the whole thing.
The check report is a second look. Within three minutes of the call ending, a separate check reviews it. Were the details captured correctly? Was it escalated when it should have been? If something needs your attention, you'll know.
Urgent calls don't wait for the report. During the call, your receptionist follows your escalation instructions. In an emergency, it gives callers your emergency instruction and texts you straight away.
None of this is extra admin. It's there so you can trust that each enquiry was handled properly, without listening back to every call.
Sarah W, 07700 900123. Leaking radiator valve, upstairs bathroom, S10. Wants a call back this afternoon.
Your bespoke AI chat widget talks to website visitors for you, so nobody from your team needs to sit behind a live chat window or be online to reply.
It answers their questions using the information about your business, finds out what they need and captures the enquiry while you get on with your work.
When the conversation ends, the transcript and a summary are saved in your Ringzel account. From there, you can call the lead back or, where available, contact them on WhatsApp.
So an enquiry that comes in at 9pm gets a proper answer, not an empty chat window.
Tom, S11. Wants a boiler service, mornings best. Asked how soon someone can come out.
Stay on top of calls, messages and customer enquiries, even when you're away from your desk.
See caller details, call summaries and messages.
Know who called and what they need.
Manage your receptionist wherever you are.
The Ringzel app is on Google Play for Android now. The iPhone app is coming soon.
Plans start at £99 a month. Every plan includes unlimited calls, a check report on every call and a 14-day free trial with no card.
Answers and captures. Phone answering, call summaries, recordings, transcripts and check reports.
Start free trial on BasicEverything in Basic, plus AI website chat, bookings, call transfers and team routing.
Start free trial on ProfessionalEverything in Professional, plus integrations and reputation management.
Start free trial on PremiumPay yearly and get 12 months for the price of 10.
Really happy with Ringzel. It was easy to get set up, and it's been working great for us at Art on Film. The whole experience has been refreshingly simple.
If it can't help, it says so, takes a message with a good time to call back and flags it for you.
You decide what counts as urgent and what should happen, and it sticks to that.
It tells them they're speaking to an automated receptionist and never pretends to be you or one of your team.
Customers ring the number they already know, and you decide which calls get forwarded.
It's been tested on strong regional UK and Irish accents, including Glaswegian, Geordie, Scouse and Cork.
It explains where call recordings and transcripts are processed and how long they're kept.
An AI receptionist answers your business calls for you when you can't pick up. It talks to callers in your business name, finds out what they need and passes the details to you. Ringzel also checks each call afterwards, so you know it was handled properly.
Yes. You keep your number and forward the calls you can't take to Ringzel. You can set it to forward when you're busy, when you don't answer or when you're closed.
It tells the caller honestly and takes a message with a good time to call back. It never makes up an answer. If the call is urgent, it follows the escalation instructions you've set.
Yes, on the Professional and Premium plans. It books appointments into your calendar. On Basic, it takes the details so you can book the job yourself.
Yes, on the Professional and Premium plans. It can transfer callers and route them to the right person in your team. On Basic, it takes the details and passes them to you.
Yes. Ringzel answers every call you forward to it, 24/7, including evenings, weekends and bank holidays. Leave it on, then check your Ringzel account for the details of every call.
Yes, on every plan. There are no call limits and no per-call charges.
Ringzel costs from £99 a month. Professional is £179 a month and Premium is £299 a month. Pay yearly and you get 12 months for the price of 10.
Yes. Build a receptionist from your business name and talk to it in your browser in about two minutes. When you're ready, there's a 14-day free trial on every plan, with no card needed to start.
Type in your business name and talk to your receptionist in your browser. It takes about two minutes. When you're ready, the free trial needs no card, and you keep your number.
No website or Google listing? Tell us about your business
